MYJEN Consulting LLC provides operations and maintenance (O&M) support to keep critical enterprise systems functioning at optimal performance, security, and dependability. We offer fully managed services to support our customers'  IT infrastructure, network operations, and enterprise systems by providing qualified consultants with experience in industry best practices and technologies.

 

Ensuring reliable, secure, and uninterrupted availability of IT enterprise O&M services requires a detailed understanding of your IT infrastructure and its dependencies. This includes installing, operating, monitoring, maintaining, and administrating existing systems and network architectures. Additional services include asset, change, and configuration management and managing resources and technical expertise to incorporate business process automation, system standardization, scalability, proactive measures, and proven performance metrics driving the highest responsiveness, efficiency, and economy levels across your IT infrastructure.

O&M services include the following:

• Hardware and Software configuration management

• Enterprise and stand-alone patch management solutions

• Identification and distribution of security patches

• Efficient, automated, and policy-based electronic software distribution

• Enterprise software distribution and management

• Hardware and Software infrastructure design to match your business environment

• Control of operating system (OS) and required applications imaging

• Support of enterprise-level and department-level requirements for software distributions

• Standard monthly reporting and weekly status reports

• Software as a Service (SaaS)

 

Benefits

• End-user disruptions are minimized during software updates and releases

• Virus and security incidents are reduced by continuously applying compliant patches and security-related applications on host servers and client systems.

• Minimal impact on IT support and business processes through continuous monitoring and adherence to procedures and policies

• Timely break-fix response and issuance of reports, including weekly and monthly status reports

• Cost-effective leverage of resources and staff aligned with business objectives